2023 Exhibitor Frequently Asked Questions
What are the dates of the 2023 BOOST Conference?The 2023 BOOST Conference will be held from April 25-28, 2023. The Exhibitor Expo will be held April 26 & 27, 2023.
What are the Exhibit Hall Hours?
The 2023 BOOST Conference Exhibit Hall hours are as follows:
|Move-In||Tuesday, April 25||11:00AM-6:00PM|
|Show On|| Wednesday, April 26
Thursday, April 27
|Move Out||Thursday, April 27||3:31PM-7:00PM|
What type of professionals attend the BOOST Conference?
Please view our detailed attendee demographics page.
What booth options are available?
Please see our General Information page for specific booth pricing. This year we are offering 5 types of booth options, including custom exhibits for unique ideas.
How do I know if a booth is still available?
The Exhibit Hall Floor Plan is available on our website and will be updated frequently to reflect booth availability. In addition, once you are in the online exhibit registration system, you can view available booth location numbers in real-time. If the booth is available, the number will be visible. If you do not see your desired booth location number, that booth has already sold.
What comes with the booth?
All booths include pipe & drape, skirted table, chairs, I.D sign, trash can, breakfast, and lunch for registered exhibitors, and company description on our conference website and app. Please see our General Information page for more specific booth details.
*Island booths contain no pipe & drape.
What sponsorship and advertising options are available for the BOOST Conference?
All of our sponsorship options are located on our Sponsorship Amenities page and view media & advertising options can be viewed on our Advertisements page. Current availability will be reflected in the online exhibitor/sponsor registration application. In addition, you may contact us to inquire about any other sponsorship ideas your organization is interested in.
How do I purchase additional sponsorships if I'm already registered for other items and/or to exhibit?
-Click HERE to log in to your Online Account
-From your Dashboard scroll down to Account Contact
-Select Exhibitor/Sponsor/Advertiser Selection and select your desired sponsorships
-Complete your perchance by selecting Go To Next STEP on the bottom right and checking out
How can I promote my company?
You can promote your company within your exhibit booth space or at any events your organization is sponsoring at the BOOST Conference. Please note that there is a fine of $250 for any flyers or marketing materials distributed outside of your paid exhibit booth or secured sponsorship on all conference facility premises.
If you are interested in becoming a Sponsor at the BOOST Conference, please visit our Sponsors page for more information.
How do I register to exhibit?
Exhibitor registration for the 2023 BOOST Conference is now available through our online system. Visit boostconference.org/exhibitors to register to exhibit. The online registration system allows for convenient and environmentally conscious exhibitor registration and allows you to manage and update your exhibitor information.
What is the deadline to register to exhibit for the 2023 BOOST Conference?
The deadline to register to exhibit is March 31, 2023. Please note, the BOOST Exhibit Hall does sell out and booths are available on a first-come, first-served basis until full.
How do I access my exhibitor online account after I have registered?
You can log in to your existing online account HERE to log in to your online account; enter your email address and password.
What can I access and change in my online account?
Your online account allows you to:
- Add or change exhibitor names up until March 31, 2023
- Add or change company/organization information up until March 31, 2023
- Make a payment to your account
- Purchase additional sponsorships
- Print confirmation/receipts of your order
Are meals provided for exhibitors at the conference?
Yes, breakfast, lunch, and networking receptions are included for all registered exhibitors during the conference.
How do we PUrchase extra exhibitor badges?
Each exhibit booth comes with 2-5 complimentary registrations depending on the booth option. Additional representatives not included in the booth package will need to be registered through your online account. Additional exhibitors can be added for the discounted rate of $350 by following the steps below.
- Log in to your online account here
- Select Dashboard at the top left
- Select the blue “+ADD EXHIBITOR” button under Manage Participant Registrations and follow the prompts on each page to complete your registration
- You’ll see the added participant listed under
Our conference has 1 access level; exhibitor registration includes all meals, general sessions, receptions, workshops, and special events.
What are the show colors?
The 2023 show colors are Teal & White.
Is my booth carpeted?
Yes, the convention center is completely carpeted. The color is *brown.
*Additional colored carpet may be purchased from Show Decorator.
Does electricity come with my booth?
No, electricity requests must be processed through the Show Decorator.
What traffic volume can I expect at my exhibit booth?
BOOST makes a concerted effort to drive traffic into the Exhibit Hall by offering dedicated Exhibit Hall hours, (3) meals served in the Exhibit Hall, (2) BOOST Breaks with food served in the Exhibit Hall, Inspiration Station workshops, Meet the Authors events, interactive contests, and more. We can offer no guarantee with regard to any results.
Will BOOSt be distributing attendee contact information before or after the show?
No, the BOOST Conference does not ever offer an attendee contact list. We never share, rent, distribute, or sell our attendee list.
We will be offering exhibitors the option to purchase Lead Retrieval scanners to capture attendee data. Learn more about purchasing Lead Retrieval here.
DISCLAIMER- The BOOST Conference does not sell, rent, or distribute our attendee list at any time. If you are contacted by a third-party representative offering a BOOST contact list, please be advised that they are not affiliated with BOOST Collaborative or the BOOST Conference and that the list is not legitimate.
When will the Decorator Service Kit be available?
The Decorator Service Kit will be sent out via email to registered exhibitors, and be available on our website at least 90 days prior to the conference. Click here for more information on the Decorator.
Where and when do I check in?
Exhibitors who have registered and paid in full must check in at the Exhibitor Registration Counter in Oasis 4 on Tuesday, April 25, between 11:00AM – 6:00PM before unloading and booth set up. Exhibitors wanting to add additional exhibitors to their booth will have to register on-site at the Palm Springs Convention Center lobby at the On-Site Registration Booth before entry will be granted. Please note that your account balance must be paid in full prior to booth setup.
Is WiFi provided in the Exhibit Hall?
There is WiFi available in the Exhibit Hall for a charge determined by the A/V Company. We strongly encourage you to bring a WiFi and/or MiFi Hotspot device. Click here for more information on ordering A/V.
Are there any fines to be aware of?
To ensure the integrity of our Exhibit Hall, we have certain policies that if not adhered to, result in fines. No exceptions will be made.
- • Please do not set brochures or materials on any tables outside of your booth. Please note there will be a fine of $250 if this policy is violated.
• Our policy states that you cannot move out until the designated time period on Wednesday at 3:31PM. Please be respectful to the other exhibitors and attendees by refraining from moving out until 3:31PM on Wednesday. This includes packing up supplies and/or disassembling your booth area. Please note that a fine of $550 will be assessed to any exhibitor that disassembles their booth prior to 3:31PM on Thursday, April 27.
Can we serve food at our booth?
The Palm Springs Convention Center and our conference hotels do not allow outside food or beverages at events. Instead, catering must be ordered directly through the Palm Springs Convention Center or the hotel of the hosted event. Accordingly, no free samples of food and/or beverages can be given away at your booth or hosted events.
IS there a POLICY for unmanned AERIAL Vehicles?
Manager may permit the operation of Unmanned Aircraft Systems (Drones) inside and in close proximity to the Facility, provided that the Licensee complies with the PSCC terms and conditions and guarantees that the conditions are strictly adhered to. Please click here to sign the PSCC Unmanned Aerial Vehicle Policy.
What is the “Trash to Treasure” program?
The “Trash to Treasure” program is sponsored by the Palm Springs Convention Center. During exhibitor move-out on Wednesday, the program collects any on-site leftover exhibitor items such as books, toys, games, and exhibitor materials, and donates them to the local Palm Springs Boys & Girls Club. This program will save your organization on return shipping, and will make a difference to local youth programs!
What safety measures are you taking due to COVID-19?
We are pleased to announce that the Palm Springs Convention Center (PSCC) is GBAC STAR™ accredited. GBAC STAR™ is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities. GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has:
- Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus (SARS-CoV-2).
- The proper cleaning protocols, disinfection techniques, and work practices are in place to combat biohazards and infectious diseases.
- Highly informed cleaning professionals who are trained for outbreaks and infectious disease preparation and response.
Citywide Covid-19 Safety Requirements
- While in the City of Palm Springs customers, employees, and other visitors are required to wear face coverings in indoor settings, such as stores and restaurants, regardless of vaccination status.
- Proof of vaccine or negative COVID-19 test required within 72 hours while indoors when entering a bar or restaurant.
- Proof of vaccination status or proof of a negative COVID-19 test within 72 hours is required for all ticketed, City-permitted large events.
- As of 7-30-21, face coverings are required in all City facilities regardless of vaccine status as well as while outdoors interacting closely with others.
Please visit our Health & Safety webpage for the most up-to-date policies here.
Q. Who do I contact if I have questions?
A. Contact Show Management
Questions about BOOST Conference Exhibit Booths?
Andrea Seals Wilson
Exhibit & Sponsorship Account Manager
1286 University Ave #739
San Diego, CA 92103
Q. Do I need to provide a certificate of liability insurance and what information would I need to include?
A. Yes, a certificate of liability insurance is a required document that you will need to provide to BOOST Collaborative by March 31, 2023. The document will need to include the following information:
Description of Operations/Location:
2023 BOOST Conference April 25-28, 2023
Palm Springs Convention Center, Palm Springs, CA
1286 University Avenue #739
San Diego, CA 92103
Email your certificate to:
Q. Is there a cancellation deadline and fee?
A. No, we do not offer a cancellation option.
Disclaimer: BOOST Collaborative makes every effort to provide quality services to all of our clients, however, there may be circumstances beyond our control where we must determine what is best for the company as a whole. Please note that the BOOST Collaborative reserves the right to refuse service to anyone for any reason at any time.
To access the full Terms & Conditions you agreed to upon registering for the conference, please click here.
Q: Does BOOST have a Non-Discrimination Policy?
A: We are committed to diversity and to equal opportunity and do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. At BOOST and in all BOOST-related activities and events, we affirm the sexual orientation and gender identity of each individual and aim to create LGBTQ-inclusive and affirming environments and learning opportunities. This policy applies to hiring, internal, promotions, training opportunities, advancement opportunities, and terminations. This policy also applies to all employees, Leadership Team members, volunteers, clients, and contractors that present/speak/exhibit at or sponsor BOOST-related activities and events.
Q: How do I update my organization’s information for the final conference app, including company name, company description, company website, target audience, and participation in promotional events?
A. You can update your organization's information in your online account.
- Click HERE to log in to your Online Account
- Select Dashboard on the top-left
- Under Account Contact select Exhibitor/Sponsor Information
- Update any desired information and select Go To Next STEP on the bottom right to save your changes
BOOST Exhibit Show Management Contact
If at any time you have questions or concerns regarding your experience with the BOOST Conference or our contracted conference affiliates, please contact:
Andrea Seals Wilson, Exhibit & Sponsorship Account Manager
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